To foster a safe, respectful, and healing environment for all, clients are asked to:

• Arrive on time and ready for your scheduled appointment.

• Be clean and free of heavy fragrances prior to your session.

• Communicate your needs, preferences, and expectations before and throughout your treatment.

• Arrive free from the influence of alcohol or substances.

• Maintain respectful and appropriate conduct throughout the duration of your session.

Clients are always permitted to adjust or withdraw consent at any time, and may end their session at any time without hesitation.

In return, you can expect the following from me:

• Sessions will begin and conclude on time, honoring your schedule.

• I will maintain cleanliness and be free of heavy fragrances.

• Your preferences, comfort, and boundaries will be respected and honored without question.

• All treatments will be conducted with the highest standards of safety and therapeutic care.

Your comfort and well-being are at the heart of everything that I do. At any point during your session, you are warmly encouraged to communicate your preferences, whether that means adjusting pressure, modifying draping, changing body positioning, addressing different areas, or regulating the table temperature. Open, ongoing communication is the foundation of your healing experience, and your voice is always welcome.

Gratuity is not accepted at Moon Honey Massage. My pricing is thoughtfully set to reflect the full value of the work and to provide a fair and competitive wage, so that you always know exactly what to expect when you walk through the door. The last thing I want is for the thought of tipping to follow you out of your session or stand between you and rebooking.

If you feel moved to give a little more, please know that any additional offering will be directed straight into the Held by the Hive fund, where it will go toward gifting a complimentary session to a truly deserving member of our community. In that way, your generosity ripples outward in the most beautiful way possible.

I understand that life happens. Should you need to cancel or reschedule your appointment, I kindly ask that you provide at least 24 hours notice so that the time may be offered to another client.

Cancellations made outside of the 24-hour window are always free of charge. Cancellations made within 24 hours of your scheduled appointment may be subject to a 50% service fee if the appointment time cannot be filled — however, this fee is always waived in the event of illness or emergency. Your health and wellbeing come first, always.

Your appointment time is reserved exclusively for you — and that time, on both sides of the table, is precious. In the event of a missed appointment, the full service fee will be charged.

I know that life doesn't always move on schedule. That said, out of care and consideration for all clients, sessions are held within their scheduled window and will always conclude on time.

If you find yourself running behind, please don't stress — I will warmly welcome you and make the most of the time that remains. I do ask that you know the full service fee applies regardless of arrival time, and that whenever possible, you give yourself the gift of arriving a few minutes early to breathe, settle in, and receive every last moment of your session.

If availability allows, I will always do my best to extend the session and ensure you receive your full time. Your experience and satisfaction are at the heart of everything I do.

I reserve the right to end a session early in circumstances involving client cleanliness or inappropriate conduct. In the event a session is discontinued due to cleanliness concerns, the session deposit will be forfeited and any completed session time will be billed at $2 per minute. In the event of inappropriate behavior, the full session rate will be charged and the client will no longer be eligible to rebook future appointments.